Cummins Inc. PRODUCT QUALITY SPECIALIST|CC02 in Jamshedpur, India
PRODUCT QUALITY SPECIALIST|CC02
Leads the Plant Product Quality Council process to improve quality, reduce warranty payments, and improve customer satisfaction across multiple plants or for a business unit.
Directs multiple teams that plan, track, and report on delivered quality and reliability of products or subsystems produced in a plant.
Ensures that all issues as reported through corrective action requests, supplier corrective action requests, or nonconforming materials reports are addressed in a timely and cost-effective manner.
Solves highly complex quality issues as they are escalated.
Establishes processes and tools to improve functional excellence in the prevention of failures.
Networks with other Product Quality Council Leaders to understand trends within the organization and to solve cross-business unit and cross-functional quality challenges.
Identifies and coaches resources necessary to achieve long-term and short-term business goals.
Identifies and defines emerging or potential problems and prioritizes effective containment through work with product quality teams.
Identifies and works with functional areas to ensure that adequate resources are available and other issues are resolved to deliver on-time and contain costs.
Develops, leads, and mentors teams focused on product quality and improvement.
Reviews post-implementation exercises to implement improvement suggestions and leverage identified strengths across the organization.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Quality Leadership (Cummins Operating System) - Demonstrates knowledge of the Cummins Operating System, quality management systems by applying the ten practices to assess business segment and functional performance, set strategy aligned with business needs and create consistency of purpose for continuously improving products, processes, services; enables data driven decision making and removes barriers to enable individuals to have line of sight to the customer; uses metrics to drive continuous improvement.
Statistical Foundations - Applies statistical tools and technique to influence decision making; leverages understanding of data collection methods, key statistics, graphical and analytical methods to describe process performance, gain insights and drive improvement action
Problem Solving - Solves problems using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
Advanced Product Quality Planning - Leads the technical quality planning and ensures customer satisfaction through structured and measurable processes as defined by industry standard.
Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, “Metrology” e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.
Quality System Management - Guides in the practice and application of quality management system standards required by international certification bodies, industry specific regulatory authorities and customer's contractually specified requirements.
Supplier Quality Management - Leads all aspects of supplier quality management; helps develop strategy and collaborative supplier partnerships; identifies supplier innovation capabilities; contributes to supplier audit and certification process; tracks supplier performance metrics and acts to quickly resolve issues to improve supplier quality performance.
Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a "project").
Education, Licenses, Certifications
College, university, or equivalent degree in Business Administration, Engineering, or a related technical or scientific subject required.
This position may require licensing for compliance with export controls or sanctions regulations.
Significant relevant work experience required, including managerial and budgetary experience. Broad business knowledge required.
Primary Location India-Jharkhand-Jamshedpur-India, Jamshedpur, India Tata Cummins Limited
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Sep 5, 2021, 9:17:15 AM
Unposting Date Oct 5, 2021, 1:29:00 PM
Req ID: 21000604