Cummins Inc. Key Account Manager- Compressor & Construction Segment in Jaipur, India

Key Account Manager- Compressor & Construction Segment

Description

Manages and develops customer relationships to achieve sales goals within an assigned sales territory or account in a business to customer environment.

Sells company products and services by developing new prospects and accounts.

Achieves sales targets and ensures customer satisfaction.

Develops relationships to generate customer goodwill and loyalty.

Supports negotiations according to company guidelines.

Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.

Responds to customer concerns about the company and its products.

Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Qualifications

Skills

Focus On Customer Needs - Familiar with key Cummins customers. Knowledge would include business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation.

Account Planning - Able to identify support needs or service improvement needs of a customer. Can write goal statements that are specific, measurable, actionable, realistic and time based. Able to execute a strategy. Able to identify initiatives that will lead to achieving defined goals. Able to apply measures and track progress toward the goal. Familiar with Customer Market Profitability tools (such as OEM Supply Agreement CORP 04-05-00-00) that can be utilized during account planning.

Sales Calls - Able to formulate sales call plans, conduct calls according to plans, gather information to strengthen the sales position and progress through the sales process.

Manage Customer Relationships - Has established rapport, delivered on commitments, and developed a positive relationship with customers. Uses appointment tracking system, documents call plans, meeting notes and action items.

Sales Negotiations - Basic understanding of negotiating tactics and the concept of power in a negotiation.

Education, Licenses, Certifications

College, university, or equivalent degree in marketing, sales or a related subject or equivalent industry experience required.

Experience

Basic relevant work experience preferred.

Additional Responsibilities Unique to this Position

  • Able to sells company products and services as developed from time to time.

  • Achieves sales targets and ensures customer satisfaction with Good CRM.

  • Able to work out on the Inventory level to be kept at Dealership end on a logical way.

  • Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.

  • Timely response to Customer on the enquiry generations.

  • Must able to drive the Dealership team in ensuring one face to customer and always work on a collaborative approach.

  • Able to gauge the customer credibility while identifying the leads

Location:- Kota, Rajasthan.

Job SALES

Primary Location India-Rajasthan-Jaipur-India, Jaipur, CDSS ASO - PGBU - CASL

Job Type Experienced - Professional / Office

Recruitment Job Type Professional - Experienced

Job Posting Nov 14, 2016, 12:50:55 AM

Unposting Date Ongoing